Who We Are

SUS CREDIT SERVICE was established in 2020 with a singular vision – to assist financial institutions in mitigating credit risk and recovering delinquent loans through a process that is ethical, lawful, and result-driven. In today’s credit ecosystem, timely verification and debt resolution are critical to maintaining financial stability. We are a team of recovery agents, field investigators, legal consultants, and compliance specialists who have deep domain experience across retail and commercial lending. Over the years, we’ve earned the trust of several banking partners by providing services that are not only efficient but also fully aligned with RBI and NBFC compliance guidelines. Our approach is client-centric, legally sound, and strictly adheres to the guidelines set by the Reserve Bank of India (RBI) and other regulatory authorities. We leverage technology, ground intelligence, and ethical practices to ensure effective resolution and reduced delinquency.

Our Strengths

  1. Over 100+ verified field agents across key locations in India
  2. Strong knowledge of RBI recovery policies and SARFAESI compliance
  3. Experienced in hard and soft recovery for secured & unsecured loans
  4. Consistent TAT (Turnaround Time) on verifications and collections
  5. Real-time reporting and transparent communication with clients

Our Vision

To be the most reliable and legally compliant partner in India for loan recovery, credit verification, and financial risk management.

Our Mission

To deliver responsible, effective, and ethical services that empower lenders to reduce financial losses, improve collection rates, and ensure credit integrity.

Our Core Values

🔹 Transparency 🔹 Accountability 🔹 Legal Compliance 🔹 Empathy & Professionalism
🔹 Data Privacy & Confidentiality