Our Team

Our Awesome Team Members

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Maria Rodriguez
Project Manager
James Smith
Project Manager
Thomas bill
Project Manager
David Smith
Project Manager
Alex William
Project Manager
Welia Sundrop
Project Manager

Welcome To SUS Credit SUS Credit SUS Credit Service

Specialized Bank Loan Recovery and Credit Risk Verification Agency

SUS CREDIT SERVICE is a professionally managed and RBI-compliant loan collection and credit verification agency, proudly associated with multiple public and private sector banks, NBFCs, and financial institutions. Our expertise lies in providing end-to-end credit collection services for a wide range of loan products, with a special focus on delinquent account recovery, borrower tracking, and risk management solutions.

We have a proven track record of successful loan recovery in both secured and unsecured segments, supported by a team of trained professionals, recovery agents, and audit personnel. With a focus on compliance, customer sensitivity, and result-oriented strategy, we act as an extended arm of financial institutions for efficient delinquency control.

In an era of increasing NPAs and financial fraud, we understand the challenges institutions face. That’s why we deliver compliant, ethical, and effective strategies to help reduce credit risk, trace defaulting borrowers, and accelerate recovery.

Whether it’s pre-disbursal verification, post-loan monitoring, or hardcore recovery efforts, we have the people, processes, and platform to secure your lending portfolio.

Why Choose SUS Credit SUS Credit SUS Credit Service

Because Every Day of Delay Impacts Your Bottom Line

Trained, Verified Field Force

Our agents are professionally trained, background-checked, and monitored to ensure they adhere to RBI norms and legal boundaries during recovery.

Trusted by Banks & NBFCs

Partnered with top financial institutions for reliable credit recovery and verification services.

Expertise Team

Over 20 years of experience in loan recovery and risk verification across diverse lending sectors including retail, auto, MSME, and personal finance.

Fast Turnaround Time (TAT)

We guarantee quick response times and streamlined verification and recovery processes to help you meet business deadlines and compliance audits.

Ethical & Legal Approach

We follow strict legal procedures and maintain a professional tone during recovery to avoid reputational risk for your institution.

Real-Time Reporting

Daily collection reports (DCRs), weekly audits, and transparent updates ensure complete visibility.

Services We Offer At SUS Credit SUS Credit SUS Credit

Credit Services We Offer

We manage recovery and reporting for a wide range of financial products, including but not limited to:

Unsecured Loans

Soft and hard recovery services for personal loans with no collateral, ensuring repayment through ethical engagement and negotiation.

Home Loans

Field-level follow-up and recovery of overdue EMIs or delinquent home loan accounts while maintaining borrower dignity and compliance with legal guidelines.

Cross-Sell Loans

We manage recoveries from customers who have availed additional credit products or top-up loans, often bundled with other banking services.

Commercial Vehicle Loans (Truck & Lorry)

Recovery of vehicle loans through repossession coordination, borrower visits, and legal notices for defaulting accounts.

Credit Card Overdues

Recovery of overdue credit card dues, including skip tracing and soft collections via phone, email, and physical visits.

Salary Loans

Specialized collection strategy for salaried borrowers who have defaulted due to employment issues, cash flow gaps, or personal reasons.

Professional Loans

We handle recovery of loans given to professionals such as doctors, lawyers, and consultants by understanding the unique nature of their income patterns.

Small Ticket Personal Loans (STPL)

Efficient bulk recovery processes for micro-loans and STPLs with customized follow-up models based on borrower segmentation.

Specialized Bank Loan Recovery and Credit Risk Verification Agency

Let’s Secure Your Financial Future Financial Future Financial Future Service

Partner with SUS CREDIT SERVICE Today

At SUS CREDIT SERVICE, we understand the pressure financial institutions face when dealing with loan defaults, delinquent borrowers, and rising credit risk. Whether you’re a bank looking for compliant recovery services or an NBFC aiming to strengthen your verification process, we’re here to support your goals with speed, integrity, and results.

From unsecured loan recovery to commercial vehicle repossession, from pre-loan field checks to post-loan legal action, we offer complete, customizable solutions under one roof.

✅ Legally Compliant
✅ Technically Equipped
✅ Professionally Managed
✅ Result-Oriented

 

🏦 Empower Your Credit Control with a Trusted Agency

Don’t let delinquency impact your performance or reputation. Join hands with a team that has the experience, scale, and technology to help you minimize NPAs and maximize recoveries.