Nature of Job Responsibilities
As a dedicated recovery partner, SUS CREDIT SERVICE handles all core responsibilities involved in maintaining and improving asset quality for our clients.
✔ Delinquent Loan Account Collection
We handle the full cycle of recovery for overdue or NPA accounts through structured follow-ups, persuasion, and legal escalation when necessary.
✔ Customer Status Reporting
We provide detailed and accurate updates on borrower status—whether reachable, unreachable, willing to pay, or absconding.
✔ Daily Collection Reports (DCR)
Our teams submit comprehensive Daily Collection Reports that include:
Total cases attended
Payments collected
Interaction notes
Location & time-stamped reports
✔ Weekly Audit Clarification Reports
To maintain transparency and compliance, we submit weekly audit reports with clarifications on:
Pending accounts
High-risk flags
Audit observations
Unresolved customer queries
Frequently Asked Questions
At SUS CREDIT SERVICE, we offer a comprehensive suite of services designed to support every stage of the credit lifecycle – from borrower verification and disbursal risk assessments to post-default recovery and legal coordination. Our services are tailored for banks, NBFCs, MFIs, fintech lenders, and other credit institutions aiming to minimize risk, reduce delinquencies, and streamline recovery processes.
We specialize in bank loan recovery, credit risk assessment, field verification, skip tracing, and legal recovery support for banks, NBFCs, and other financial institutions. Our services are designed to reduce NPAs, prevent fraud, and ensure compliance with regulatory norms.
Our services are tailored for:
Banks (public and private)
Non-Banking Financial Companies (NBFCs)
Microfinance Institutions
Fintech Lenders
Cooperative Banks
Credit Unions
If you’re a financial institution that disburses credit, we can help you with recovery, verification, and risk mitigation.
Yes. We follow a strict code of conduct as per RBI and NBFC guidelines. All our recovery agents are trained in ethical and lawful recovery methods. We prioritize professionalism and legal compliance in every case.
We assist in the recovery of:
Personal Loans
Business Loans
Gold Loans
Two-Wheeler & Auto Loans
Education Loans
Credit Card Dues
Unsecured and Secured Loans
Absolutely. Our skip tracing services are used to locate absconding or unreachable borrowers through investigative techniques, digital tracking, and field visits. This helps lenders trace defaulters and restart the recovery process.
We conduct pre-loan field verification of the borrower’s address, workplace, business premises, references, and income proofs. Our agents submit geo-tagged, time-stamped reports along with photos and status within 24-48 hours.
Yes. We provide complete legal recovery support, including:
Drafting and issuing legal notices
Coordinating with lawyers for DRT & SARFAESI proceedings
Representing institutions in Lok Adalats and Arbitration Tribunals
Yes. We have a robust field network covering Tier 1, Tier 2, and Tier 3 cities across India. Our central operations team coordinates with local field agents to ensure timely execution and reporting.
Yes. We understand every lender has unique needs. We offer modular and customizable service plans—you can choose specific services (like only verification or only recovery) or opt for full-spectrum solutions.
Getting started is simple. You can:
Call us at: 044 35671112
Email your requirement to info@suscreditservice.com
Fill out the Contact Form on our website, and our team will get in touch within 24 hours.
Upon onboarding, we can begin verification within 24 to 48 hours and initiate recovery actions immediately after receiving the client’s authorization and case details.
Yes. We maintain complete confidentiality and data security as per industry standards. All information is securely stored and accessed only by authorized personnel, ensuring privacy and compliance.
Nature of Job Responsibilities
As a dedicated recovery partner, SUS CREDIT SERVICE handles all core responsibilities involved in maintaining and improving asset quality for our clients.
✔ Delinquent Loan Account Collection
We handle the full cycle of recovery for overdue or NPA accounts through structured follow-ups, persuasion, and legal escalation when necessary.
✔ Customer Status Reporting
We provide detailed and accurate updates on borrower status—whether reachable, unreachable, willing to pay, or absconding.
✔ Daily Collection Reports (DCR)
Our teams submit comprehensive Daily Collection Reports that include:
Total cases attended
Payments collected
Interaction notes
Location & time-stamped reports
✔ Weekly Audit Clarification Reports
To maintain transparency and compliance, we submit weekly audit reports with clarifications on:
Pending accounts
High-risk flags
Audit observations
Unresolved customer queries
Frequently Asked Questions
At SUS CREDIT SERVICE, we offer a comprehensive suite of services designed to support every stage of the credit lifecycle – from borrower verification and disbursal risk assessments to post-default recovery and legal coordination. Our services are tailored for banks, NBFCs, MFIs, fintech lenders, and other credit institutions aiming to minimize risk, reduce delinquencies, and streamline recovery processes.
We specialize in bank loan recovery, credit risk assessment, field verification, skip tracing, and legal recovery support for banks, NBFCs, and other financial institutions. Our services are designed to reduce NPAs, prevent fraud, and ensure compliance with regulatory norms.
Our services are tailored for:
Banks (public and private)
Non-Banking Financial Companies (NBFCs)
Microfinance Institutions
Fintech Lenders
Cooperative Banks
Credit Unions
If you’re a financial institution that disburses credit, we can help you with recovery, verification, and risk mitigation.
Yes. We follow a strict code of conduct as per RBI and NBFC guidelines. All our recovery agents are trained in ethical and lawful recovery methods. We prioritize professionalism and legal compliance in every case.
We assist in the recovery of:
Personal Loans
Business Loans
Gold Loans
Two-Wheeler & Auto Loans
Education Loans
Credit Card Dues
Unsecured and Secured Loans
Absolutely. Our skip tracing services are used to locate absconding or unreachable borrowers through investigative techniques, digital tracking, and field visits. This helps lenders trace defaulters and restart the recovery process.
We conduct pre-loan field verification of the borrower’s address, workplace, business premises, references, and income proofs. Our agents submit geo-tagged, time-stamped reports along with photos and status within 24-48 hours.
Yes. We provide complete legal recovery support, including:
Drafting and issuing legal notices
Coordinating with lawyers for DRT & SARFAESI proceedings
Representing institutions in Lok Adalats and Arbitration Tribunals
Yes. We have a robust field network covering Tier 1, Tier 2, and Tier 3 cities across India. Our central operations team coordinates with local field agents to ensure timely execution and reporting.
Yes. We understand every lender has unique needs. We offer modular and customizable service plans—you can choose specific services (like only verification or only recovery) or opt for full-spectrum solutions.
Getting started is simple. You can:
Call us at: 044 35671112
Email your requirement to info@suscreditservice.com
Fill out the Contact Form on our website, and our team will get in touch within 24 hours.
Upon onboarding, we can begin verification within 24 to 48 hours and initiate recovery actions immediately after receiving the client’s authorization and case details.
Yes. We maintain complete confidentiality and data security as per industry standards. All information is securely stored and accessed only by authorized personnel, ensuring privacy and compliance.